Today I received unprovoked abuse from a lead, this has happened before but this time I thought it was a great example of how to treat it. In the video, I break down and show you the actual conversation so you can see what happened and why I have come to not be bothered by it. In #sales and #business ownership, you will get your fair share of angry people, time wasters, or people with genuine issues so it is vital you know how to take it. Have you got any angry lead stories?