<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Specials: Fireside 30 Simone returned for a chat in mid-December ’21, to talk about building careers in Support, and specifically helping people in your team transition to leadership.<a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Specials: Fireside 30 Simone returned for a chat in mid-December ’21, to talk about building careers in Support, and specifically helping people in your team transition to leadership. Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Specials: Fireside 30 Simone returned for a chat in mid-December ’21, to talk about building careers in Support, and specifically helping people in your team transition to leadership.<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

230: Fireside with Simone Secci

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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230: Fireside with Simone Secci

230: Fireside with Simone Secci