Episode 230: Innovation by Design: Lessons from Airbnb

In this episode, Dr. Janel Anderson unpacks the myth of innovation as a lightning-bolt moment and reveals the deliberate design behind truly innovative ideas. Using the story of Airbnb as a case study, she explores how innovation thrives through a structured process involving Personas, Divergent Thinking, and Storyboarding. Dr. Janel draws practical connections to leadership and workplace innovation, showing how anyone can apply these three steps to spark creativity and problem-solving. Whether you lead a team or serve customers, you'll find actionable insights for cultivating an environment where innovation doesn’t happen by accident, but by conscious, thoughtful design.

Find show notes at https://janelanderson.com/230