<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Fireside 31 Ash returns to tell me I’m wrong. I tell him he’s wrong. And then we have a very civilised discussion about the double-edged sword of getting your team to track their time. Should you or shouldn’t you?<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Fireside 31 Ash returns to tell me I’m wrong. I tell him he’s wrong. And then we have a very civilised discussion about the double-edged sword of getting your team to track their time. Should you or shouldn’t you? Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Fireside 31 Ash returns to tell me I’m wrong. I tell him he’s wrong. And then we have a very civilised discussion about the double-edged sword of getting your team to track their time. Should you or shouldn’t you?<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

231: Fireside with Ash Rhodes

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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231: Fireside with Ash Rhodes

231: Fireside with Ash Rhodes