A Fresh Perspective on Business

#231 - From 1-Star to 5-Star: How Exceptional Customer Service Can Transform Your Business


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Have you ever had a 1 star review?

If you had, you probably know how much it can hurt! It’s inevitable it’s going to happen at some point, not everyone is going to like what you offer.

It’s what you do off the back of these reviews that sets you apart from your competition…And that’s exactly what Fresh have done after receiving our first one!

Join Vicky and Tony in this weeks podcast booth to discuss the importance of a good Google review…

How we managed to get 258 5 star reviews…

And the positives of creating good customer service – we’re talking retention of clients, increased sales and mitigating issues & complaints Plus how we tackled our 1 star review, with lots of positive customer feedback, and putting together new innovative services for our clients!

As always there’s tonnes of marathon talk as it’s only 5 weeks away... eeekkk!!

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A Fresh Perspective on BusinessBy Fresh Perspective Resourcing