Working Conversations

#231: The Real Reason Employees Quit and How to Fix It


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Episode 231: The Real Reason Employees Quit and How to Fix It

In this episode, Dr. Janel Anderson explores why high-performing employees leave organizations—not due to burnout or pay, but because of gaps in their workplace experience. Drawing on design thinking principles, she introduces three key heuristics—visibility into the system state, error prevention, and minimalist design—to help leaders create environments where employees feel seen, valued, and supported. Using the story of “Alex,” a software engineer ready to quit due to lack of feedback, Dr. Janel offers actionable strategies for leaders to foster retention and engagement. No matter your industry, you’ll find practical ideas for designing a great workplace where people want to stay.

Find show notes at https://janelanderson.com/231

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Working ConversationsBy Dr. Janel Anderson

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