<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Fireside 32 Ethan Walfish believes there are a lot of things we can learn in Support from the medical profession. Also: when is an Operating Room not an Operating Room? When it’s an Operating Theatre.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Fireside 32 Ethan Walfish believes there are a lot of things we can learn in Support from the medical profession. Also: when is an Operating Room not an Operating Room? When it’s an Operating Theatre. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Fireside 32 Ethan Walfish believes there are a lot of things we can learn in Support from the medical profession. Also: when is an Operating Room not an Operating Room? When it’s an Operating Theatre.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

232: Fireside with Ethan Walfish

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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232: Fireside with Ethan Walfish

232: Fireside with Ethan Walfish