Dental Marketing Goat

#237 Phone Conversion & Show Rate IS HORRIBLE in 2025!!!


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In this episode, Gary Bird breaks down new 2025 data revealing why phone conversion and no-show rates are crushing dental practice growth across the U.S. You’ll learn how average dental phone conversion dropped from 89% to 68%, why no-shows have doubled, and how long wait times are silently killing new patient acquisition. This episode covers dental marketing performance, front desk conversion, scheduling strategy, and how appointment availability directly impacts collections. Gary shares two proven scheduling strategies dentists can use to improve show rates and maximize ROI without increasing ad spend. If you want to grow your dental practice in 2025, this episode explains exactly where the breakdown is, and how to fix it.

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Dental Marketing Goat, the go-to podcast for dentists who want to grow faster, market smarter and build practices that thrive in today’s competitive landscape. Hosted by Gary Bird, the Dental Marketing Goat himself and founder of SMC National - recently named Best Dental Marketing Agency by over 60,000 dental professionals. Each episode unpacks the real strategies, marketing frameworks and operational shifts that high-performing practices use to attract more patients and increase production. Whether you're a solo practitioner or scaling a DSO, you’ll learn how to align your marketing, team and systems to drive predictable growth.

➡️Want to see how SMC can help you grow?
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Dental Marketing GoatBy Gary Bird

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