<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Specials: Fireside 44 Matt and I have no complaints. Plenty of other people do, though: customers! How do we deal with those complaining customers, whether we agree with them or not? <a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Specials: Fireside 44 Matt and I have no complaints. Plenty of other people do, though: customers! How do we deal with those complaining customers, whether we agree with them or not? Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Specials: Fireside 44 Matt and I have no complaints. Plenty of other people do, though: customers! How do we deal with those complaining customers, whether we agree with them or not? <a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

244: Fireside with Matt Dale

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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244: Fireside with Matt Dale

244: Fireside with Matt Dale