<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 5 Topic: Moving from Doing to Leading the Work Jenny Dempsey likes to be in a queue when needed, but recognises how key it is to trust your team, too.

Send us a text Week 5 Topic: Moving from Doing to Leading the Work Jenny Dempsey likes to be in a queue when needed, but recognises how key it is to trust your team, too.

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 5 Topic: Moving from Doing to Leading the Work Jenny Dempsey likes to be in a queue when needed, but recognises how key it is to trust your team, too.

25: Moving from Doing to Leading the Work with Jenny Dempsey

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Business

Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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25: Moving from Doing to Leading the Work with Jenny Dempsey

25: Moving from Doing to Leading the Work with Jenny Dempsey