Episode 252: What a Coffee Spill Taught Me About Leadership

In this episode, Dr. Janel Anderson explores how everyday mistakes, like forgetting a coffee cup under the Keurig, reveal deeper leadership lessons. She explains the difference between slips and mistakes, and why it’s important to design systems that can anticipate our human errors. Using relatable stories, Dr. Janel makes the case for building “reservoirs” in organizational life, like buffers and recovery systems that prevent small human errors from turning into disasters. With practical examples and a human-centered lens, this episode empowers listeners to rethink accountability and design workplaces where being human and making mistakes are expected and gracefully managed for better outcomes.

Find show notes at https://janelanderson.com/252