Ever splurged on a fancy dinner that didn’t quite live up to the hype? Or signed up to a gym membership that’s gathering dust as we speak? We’ve all experienced the bitter aftertaste of buyer’s remorse, and it’s probably one we’re keen on sparing our own customers (especially in a world where dissatisfied customers often take to social media to rant about their disappointment…).

In this episode, Nicki and Kate are digging into the reasons why buyer’s remorse happens, as well as sharing their checklist of actionable steps that not only prevent it, but also lay the foundations for a long-lasting customer relationship.

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Related Links

• Why Value-Based Pricing is One Strategy You Can’t Skip
• When to Hire for Your Team & Who You Need to Hire First

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