John Nara is the Director of Information Technology at Greyhound Lines Inc. He first joined Greyhound as a developer, creating key dispatch and logistics systems. Over time, John moved into IT leadership roles, overseeing teams and major technology initiatives at the company. His passion for motivating staff and building culture has shaped his servant leadership approach. Outside of Greyhound, John has IT experience from organizations including GameStop, Nokia, and UPS. He credits his time in the Navy for exposing him to technology and logistics.

In this insightful discussion, we delve into the evolution of bus technology and the expanding role of the IT leader at Greyhound Lines Inc. Our guest John brings a unique perspective, drawing from his 25+ years of experience at the iconic company to discuss building and modernizing critical dispatch and logistics systems. John offers practical tips for motivating teams, building culture, and developing staff – areas he sees as vital for effective IT leadership. Looking ahead, he provides thoughtful forecasts on emerging technologies like AI and how to ready IT teams at a legacy organization for what’s next. Tune in for practical, forward-thinking insights from John’s diverse IT leadership journey so far at Greyhound.