We want smoother, we want easier, we want better care for our clients. We want to deliver value to them and make their experience amazing.  I've been scabbing together my own cash based experience for clients...Sending images and videos of exercises using inferior products, seding receipts for service from an expensive online processor, creating our own HICFA info for clients in a goodle doc, scheduling with a separate software, emailing patients directly or texting to remind them to do exercises.