<p>In this episode, we discover the role of Roy van Griesven as Chief Digital Officer in a company like Mitsubishi Chemical Advanced Materials.  He tells us everything we need to know about bringing an industrial company into digital transformation: 🚀  </p>
<ul>
 <li> the challenges  </li>
 <li> the benefits of AI  </li>
 <li> how humans and machines collaborate for the greater good  </li>
 <li> the projects MCAM is carrying out with Inbenta.</li>
</ul>

In this episode, we discover the role of Roy van Griesven as Chief Digital Officer in a company like Mitsubishi Chemical Advanced Materials. He tells us everything we need to know about bringing an industrial company into digital transformation: 🚀 the challenges the benefits of AI how humans and machines collaborate for the greater good the projects MCAM is carrying out with Inbenta.

<p>In this episode, we discover the role of Roy van Griesven as Chief Digital Officer in a company like Mitsubishi Chemical Advanced Materials. &nbsp;He tells us everything we need to know about bringing an industrial company into digital transformation: 🚀 &nbsp;</p>
<ul>
 <li>&nbsp;the challenges &nbsp;</li>
 <li>&nbsp;the benefits of AI &nbsp;</li>
 <li>&nbsp;how humans and machines collaborate for the greater good &nbsp;</li>
 <li>&nbsp;the projects MCAM is carrying out with Inbenta.</li>
</ul>

27. Customer Service Digitalization in Manufacturing Industries

The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities.

The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers.

This podcast is hosted by Jordi Torras, and brought to you by Inbenta. 
https://www.inbenta.com

Business

The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities. The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers. This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.com

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27. Customer Service Digitalization in Manufacturing Industries

27. Customer Service Digitalization in Manufacturing Industries