Employee experience is a hot topic among companies, and Maddie Blumenthal (QSTAC) is here to help. She gives some great advice on how to measure it in a way that's as close to reality as possible - spoiler alert: just sending a survey won't do - and talks employee retention, onboarding, and how the IT department is absolutely crucial to all of this.

Maddie Blumenthal is VP of Customer Success at QSTAC and has an extensive experience in the field in companies such as FieldPulse, Verizon, Rainforest QA, and Bazaarvoice.