This is a must-listen episode for anyone working in the grocery retail industry. This week Gary and Shekar have the pleasure of interviewing an industry veteran, Doug Baker. Doug's years of experience in grocery retail have culminated in his present role as VP of Industry Relations at FMI. Doug outlines the four main focuses of retailers: shopper experience, operational efficiency, supply chain, and data analytics. He also discusses what role technology plays or should play in all of it.

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