In January of 2023, a Tucson area man was having an apparent mental health crisis and called 911. After speaking with a 911 call taker, attempts were made to use a mental health professional to help communicate with the man. Unfortunately upon officer arrival at the apartment complex, them man refused to drop his guns and he fired a shot in an unknown direction. The man’s behavior posed a threat to the safety other citizens as well as to the officers. Officers shot the man and immediately began to render first aid. The man was transported to a local hospital where it is believed he is recovering.

This call type is frequent in a typical 911 Communications Center, and demonstrates the heavy load that 911 and emergency dispatchers often face, but rarely discuss. The heaviness transitions to the weight that officers feel when dealing with armed suicidal people.

Former dispatcher and retired cop Drew, and former officer and current dispatcher Jon will discuss the audio of the 911 call. They will also review the officer bodycam footage and the apartment’s surveillance footage to help discuss the police response.

If you’re tired of taking calls and hearing everyone’s complaints, this is the show for you. Whether you’re a dispatcher, a cop, or a firefighter/paramedic, this is your chance to sound off and be part of the problem for once. Call our non-emergency line at

******(848) COMM-911******

******(848) 266-6911********

SPONSORED BY:

Ghostbed | Use Code: WOLFPACK - Save 35%

Learn more about your ad choices. Visit megaphone.fm/adchoices