The Messy Empire

28. How Anticipating Needs Can Increase Your Customer Loyalty


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We all know what a bad experience feels like, what's more forgettable is an average experience. Caryn walks through several examples in which service can be upgraded from average to amazing, just by taking time to anticipate needs. 

Speaking of service the customer service at our new partner blinkist is amazing, check them out at blinkist.messyempire.com

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The Messy EmpireBy Caryn Prall

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