In this episode, we discover how bots and voice technology are connecting to bring customers improved on-call support.🚀
We will cover:
<ul>
 <li>the new technologies for contact centers,</li>
 <li>how AI can improve Interactive Voice Response systems,</li>
 <li>what voice bots are capable of and how does the future look like,</li>
 <li>the ongoing project between PhoneMyBot and Inbenta.</li>
</ul>

In this episode, we discover how bots and voice technology are connecting to bring customers improved on-call support.🚀 We will cover: the new technologies for contact centers, how AI can improve Interactive Voice Response systems, what voice bots are capable of and how does the future look like, the ongoing project between PhoneMyBot and Inbenta.

28. Voice bots and IVR Systems – The Future of On-Call Support

The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities.

The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers.

This podcast is hosted by Jordi Torras, and brought to you by Inbenta. 
https://www.inbenta.com

Business

The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities. The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers. This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.com

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28. Voice bots and IVR Systems – The Future of On-Call Support

28. Voice bots and IVR Systems – The Future of On-Call Support