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No matter what your role is, you've probably had to deliver some form of bad news before. Today host John Laurito talks about the importance of good communication skills in giving bad news to anyone. Delivering bad news is something that we all have to do at some point. By learning how to deliver bad news honestly, openly, and empathetically, you can help preserve your relationships rather than damage them.

Show notes:
[0:47] Storytime!
[8:49] There’s a way to deliver bad news, and this was not it
[12:00] Be empathetic and clearly express the problem
[15:39] Do not over-promise
[17:00] Outro

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