Although not a new invention entirely, a remote or virtual team has become so relevant and necessary for most businesses because of the pandemic. But doing the recruitment process without personal interaction may be pretty challenging. Mark Lackey and Anne Lackey understand this well, and so they went on to start HireSmart Virtual Employees to provide assistance in this regard. Joining Paul Higgins, the power couple talks about how they make the hiring process proceed as smoothly as possible, focusing more on the skillsets than mere emotions. They also discuss how they handle a remote group with an entirely different culture from the Philippines, keep their operations organized, and keep on motivating every virtual professional on their team despite the distance.

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