Several weeks ago I was at a meeting where I saw an interaction go down that highlighted this phenomenon. It was so clear and obvious that these two people were communicating with each other in a way that pitted them as rivals against one another, rather than as partners in solving a (relatively simple) problem.

I call moments like these “moments of disconnection.” They can happen in an instant and they erode relationships. They are also completely avoidable! Find out how in this episode.

Links

Mindful Communication website

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