It's impossible to "regulate" others' emotions but it is possible to influence them with the right knowledge, skillsets and attitudes. And the ones that will save the day are all around communication.

This is part 3 of a series on Emotional Intelligence. The topic: other management.

In this episode, we cover:

- The 3 areas of communication

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Managing your own emotions is one thing, but managing others' emotions is a whole different ball game. To do that, leaders need to develop empathy. And to develop empathy, leaders need to develop an ability to listen deeply.

This is part 3 of a series on Emotional Intelligence. The topic: social awareness.

In this episode, we cover:

- What it means to "listen deeply"

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In this episode, Jonathan interviews Dr. Marcia Reynolds, a world-renowned expert on how leaders inspire change through conversations. 

She has spoken at conferences and taught workshops in 41 countries on leadership and transformational coaching. Her books include Wander Woman; Outsmart Your Brain; The Discomfort Zone; and her latest, Coach the Person, Not the Problem. 

In this episode, we talk about what makes a coaching conversation unique, the process of inquiry vs. a series of questions, the pitfalls of rationalization, the costs of giving advice rather than coaching, and much more.

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Many of us tend to see emotions as things "getting in the way", however they are core and central to being a human being. So instead of trying to push emotions away or "deal with them" as quickly as possible, it's critical to know how to self-regulate.

This is part 2 of a series on Emotional Intelligence. The topic: emotional self-regulation.

In this episode, we cover:

- What self-regulation is

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Did you know there are two kinds of self-awareness? You're probably familiar with the kind of self-awareness that has you identify your strengths and weaknesses, likes and dislikes. There is also a 2nd kind of self-awareness that often goes ignored. This other kind of self-awareness has you experience the nuances of your body so that you can react in situations more skillfully - a key skill for any leader (and, frankly, human being).

This is part 1 of a series on Emotional Intelligence. The topic: Self-awareness.

In this episode, we cover:

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We've been thinking a lot about habits lately. One of the most important areas of our lives to focus on creating highly intentional, healthy habits is in the morning. This is an easy--and critical--way to set yourself up for success for the rest of the day.

In this episode, we cover:

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Being a great boss is both an art and a science. How do you stay relatable while being firm with boundaries? How do you remain loyal to your people while remaining loyal to the organization's goals and objectives? How do you take charge and allow others to step up?

In this episode, we cover:

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As leaders, it's important to consistently get feedback about how we're performing. Sometimes it can be difficult to hear more "critical feedback". To boot, sometimes the feedback you get isn't really that relevant. So how do you know what to integrate and what to ignore?

In this episode, we cover:

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We all hit rough patches from time to time. And we all have experiences where, in different situations, we manage ourselves better than in others. So, is there a way one can get better and more consistent at "keeping it together" despite the circumstances? Believe it or not, there is!

In this episode, we cover:

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Seeing a situation from another point of view is both immensely beneficial and (sometimes) incredibly hard. That's why we've come up with this hack to guarantee to shift your perspective when things get sticky. 

In this episode, we cover:

- The benefits of perspective-shifting in business and in life

- The costs of holding onto a fixed perspective

- The sneaky reason why it's so hard to shift our perspective

- Our favourite tool to help loosen our grip on a perspective that isn't serving us. 

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