Bill Kanasky, Jr., Ph.D. shares recent feedback he has received from corporate and insurance clients with regards to a reluctance by some of their defense attorneys to take a different approach in how they manage their client's litigation. Some corporate and insurance clients are wanting more proactivity and aggressiveness from their counsel and are running into resistance from some, which is leaving them frustrated. Bill tells a couple of stories from recent interactions as examples of how corporate and insurance clients are thinking about the working relationship with their firms and makes suggestions about how attorneys can get better alignment with their clients on how they want their files handled.