<p>We chat with Kristen Swanson about the work she is doing at Slack as the Chief of Staff for Customer Experience, and how her years of developing curriculum, helping to start Edcamp, and teaching led her to use a backwards approach in all kinds of areas.</p>

We chat with Kristen Swanson about the work she is doing at Slack as the Chief of Staff for Customer Experience, and how her years of developing curriculum, helping to start Edcamp, and teaching led her to use a backwards approach in all kinds of areas.

#3 - Kristen Swanson: How To Build Better Experiences By Planning Backwards

A.J. Juliani shares insights and stories on how to reverse-engineer any goal with a backward design approach. Drawing on years of experience using the backward design process for curriculum and learning development,  he talks with experts and leaders who know a lot more than him about succeeding through backward planning in all kinds of areas (business, learning, sports, and life).

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A.J. Juliani shares insights and stories on how to reverse-engineer any goal with a backward design approach. Drawing on years of experience using the backward design process for curriculum and learning development, he talks with experts and leaders who know a lot more than him about succeeding through backward planning in all kinds of areas (business, learning, sports, and life).

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#3 - Kristen Swanson: How To Build Better Experiences By Planning Backwards

#3 - Kristen Swanson: How To Build Better Experiences By Planning Backwards