May 17, 2021

#3 Lenovo - Ajit Sivadasan, Vice president

26 minutes

Ajit Sivadasan, Global Head, Vice President, and General Manager of eCommerce at Lenovo, joins us to talk about ensuring experiences evolve with customers and go beyond just offering great products. Tune in to hear him share insight on:

Understanding your market and the best business model that audience.

Customer engagement is about creating a scalable approach that supports the key pillars of your business.

The importance of recognizing loyal customers and rewarding them so theyâ€™re excited to come back. Â

Ajit Sivadasan is the founding executor of Lenovoâ€™s global online strategy and had led a team that has help drive Lenovoâ€™s global online sales from 5 to 35 countries.Â

Find more information on this interview at:Â conversation.iadvize.com

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Brian Solis, Salesforce: How customer habits and mindset impact CX: conversation.iadvize.com/en/brian-solis-salesforce

Dan Gingiss, The Experience Maker, How to create memorable experiences through communication:conversation.iadvize.com/en/dan-gingiss-the-experience-maker

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May 17, 2021

#3 Lenovo - Ajit Sivadasan, Vice president

26 minutes

Understanding your market and the best business model that audience.