10 Minutes to Better Patient Communication

3 Questions to help you evaluate the emotional impact of your words


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Emotion always comes into interpersonal communication. This episode focuses on the emotional impact you want your words to have when you re communicating with a patient or client–and the words and phrases you’re using to make it happen. You’ll learn 3 questions that’ll help you dig into the how and why of your affective communication. EPISODE [...]
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10 Minutes to Better Patient CommunicationBy Health Communication Partners

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