I often say that when it comes to protecting yourself in business, prevention is better than cure. As a lawyer who works with small businesses and a small business owner myself, I've always emphasised the importance of having rock solid terms and conditions to protect your business. So today, I'm sharing with you the 3 things that can happen when you don't have Ts & Cs in place.

If your business doesn’t have a robust legal framework, you may not be able to establish a legally binding contract. Without terms and conditions, good luck trying to enforce your rights or obligations when disputes arise!

This also flows on to create misaligned expectations which can easily lead to friction and dissatisfied clients. Without a clear outline of what is included in your services, when they will be delivered, and how processes work, misunderstandings are bound to happen at some point. I talk about how this lack of clarity can undermine the relationship with your clients and the integrity of the service you provide.

The third risk I discuss involves refund requests and the potential difficulty of getting paid. Without clear Ts & Cs and the misaligned expectations that come with that, your clients might not be satisfied and therefore ask for a refund. They may even refuse to pay for your services, feeling that what you provided didn't meet their expectations. In these situations, without crystal clear Ts & Cs, you won’t have a leg to stand on.

Rock solid terms and conditions that are uniquely tailored to your business are absolutely critical for long term success. They help in clearly defining the expectations and obligations of both parties, helping to avoid common issues such as unenforceable contracts, misaligned expectations, and payment disputes.

If you're unsure about your current terms and conditions, I encourage you to reach out. My mission is to empower you and set you up for success by making sure you're legally protected before any disputes arise. 

LINKS:

Previous episode mentioned: Online Offerings + Masterclasses - why you need to have your Ts & Cs tailored

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