Most boutique hotels don’t mean to, but they’re practically handing guests over to OTAs.

From clunky websites to invisible perks, the wrong moves online can make Expedia and Booking.com look like the smarter, safer choice—even when your property is exactly what the guest wants.

In this episode of Booked Solid: Actionable Insights for Boutique Hotels That Want More Than Just Heads in Beds, you’ll discover:

• The website mistakes that make direct bookings harder than OTA bookings

• Why guests don’t see any reason to skip OTAs—and how to change that

• The branding gap that quietly eats away at trust and profit

• Three fixes you can apply right now to shift guests back to booking direct

Because here’s the truth: OTAs aren’t just costing you commissions. They’re taking guest relationships that should belong to you.

So, if you’re ready to make direct booking the obvious choice for your guests, this episode is your starting point.

👉 And remember—this is just one of the strategies inside Booked Solid: Actionable Insights for Boutique Hotels That Want More Than Just Heads in Beds.
Head to the next episode in the series where we’ll dive into another powerful way to increase direct bookings, build loyalty, and position your hotel as a must-visit lifestyle destination.

Because when you connect all these strategies together, you don’t just fill rooms—you stay Booked Solid all year long.