In this webinar, we’ll dive deep into the way the workload has changed in the dental industry since 2020 - and what dental practices can do to reduce staff burnout and regain equilibrium in the workplace. Joining us for this dynamic, insightful webinar is Nick Sartore, Manager of Customer Onboarding at Intiveo. Nick brings valuable insights gained from 3.5 years in the dental industry and an impressive 12-year track record in CX work. His expertise will contribute to the discussion, helping set you on the path to finding the right tools for your dental practice.
Some of the main ways that the pandemic shifted the dental industry is through:
Staff cross-training and multi-tasking
Dentists sharing in administrative, dental assistant, and hygienist duties
Staff are moving on more quickly, or the pool of workers is small
The purpose of this webinar is to address how to troubleshoot some of the main issues that dental practices are facing as a result of changed workloads, including:
Identifying inefficiencies and strategizing to mitigate them
Evaluating if your practice has the right tools to succeed
Creating a healthy work environment in which staff are invested in the practice