The trend in senior living today is to model ourselves after the hospitality industry. But is that the best way to go? Today’s guest is Donna Cutting, Founder and CEO of <a href="http://redcarpetlearning.com">Red Carpet Learning Systems</a>. Hear Donna’s thoughts on why sales will never be what you want them to be if you don’t incorporate warmth and human touches to your business.

The trend in senior living today is to model ourselves after the hospitality industry. But is that the best way to go? Today’s guest is Donna Cutting, Founder and CEO of Red Carpet Learning Systems. Hear Donna’s thoughts on why sales will never be what you want them to be if you don’t incorporate warmth and human touches to your business.

The trend in senior living today is to model ourselves after the hospitality industry. But is that the best way to go? Today’s guest is Donna Cutting, Founder and CEO of <a href="http://redcarpetlearning.com" rel="noopener noreferrer">Red Carpet Learning Systems</a>. Hear Donna’s thoughts on why sales will never be what you want them to be if you don’t incorporate warmth and human touches to your business. &nbsp;

3: Why Customer Service Is More Important Than Amenities w/ Donna Cutting

The Senior Living CEO Show is a podcast dedicated to helping Senior Living executives drive occupancy, revenue, and net operating income. Episodes will feature guests interviewed by Traci Bild, the industry's leading sales and marketing expert. By listening to this show, you'll learn how to get beyond 90% occupancy, create an amazing culture, outpace the competition, and much more.

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3: Why Customer Service Is More Important Than Amenities w/ Donna Cutting

3: Why Customer Service Is More Important Than Amenities w/ Donna Cutting