70% of transformations fail, and Paul Wilkinson knows exactly why. Find out the five common reasons for this to happen, and discover how a (not so) new shiny thing can actually help. Plus, he talks simulation games, continual improvement, and reflection.

Self-described as the "retired pointy-fingered-grumpy-old-man-in-IT, Paul Wilkinson was the Business Development Director at GamingWorks for 19 years. With over 40 years of experience in the IT industry, he's an expert in helping organizations adopt IT management-related best practices and translate the theory into practice through the use of business simulation games.