In this episode, host Susanne Axelsson talks to Stacy Armijo the Chief Experience Officer at Amplify Credit Union about how creating a voice of the customer program elevates the customer experience and highlights your service standard.

30. Create a Voice of the Customer Program that Highlights your Service Standard with Stacy Armijo, Chief Experience Officer at Amplify Credit Union

Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses.
What is it that these industry greats do to create experiences that keep their customers coming back for more?
Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome.
Let’s unravel the secrets of world-class customer experience together!

Business

Marketing

Management

Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses. What is it that these industry greats do to create experiences that keep their customers coming back for more? Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome. Let’s unravel the secrets of world-class customer experience together!

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30. Create a Voice of the Customer Program that Highlights your Service Standard with Stacy Armijo, Chief Experience Officer at Amplify Credit Union

30. Create a Voice of the Customer Program that Highlights your Service Standard with Stacy Armijo, Chief Experience Officer at Amplify Credit Union