This week, Shawn Wilkie and Dr. Ivan Zak welcome Joe Chickerillo from Chckvet to speak about the company's evolution from an online booking tool into a five-in-one veterinary platform. Joe explains how Chckvet integrates booking, analytics, communications, reviews, loyalty programs, and client portals into one customizable solution.

He shares how client feedback has guided product development and reflects on lessons learned from scaling SaaS in dentistry, highlighting parallels to veterinary medicine. The discussion also explores where AI belongs in practice workflows, where it risks being unnecessary, and how clinics can choose technology that truly solves their pain points.

Learn more about Chckvet. Joe recommends Keynote on AI at a CE conference by Stuart Lacey.