Banking on Digital Growth

309) Compassion Or Confusion: Which Are You Leaving Your Customer With?


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Money.

It's an inherently complex subject.


However, if we can provide clarity for our customers and communities not only will we instill confidence about money we inspire courage to commit to learning more.

It’s not often brands make “simplicity” their cornerstone for communication, but what if we did?

Sometimes simplicity is best — like this episode description.

Join us as we discuss: 


- The six C’s of consumer buying [1:35]

- How simplicity is a valid solution [5:39]

- What you can do to help break the taboo around “money” [9:03]

- Why the cognitive load of your consumer should be a priority [13:09]


You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

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Banking on Digital GrowthBy James Robert Lay

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