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#31 ⭐How To Skyrocket Customer Service⭐ NPS Scores, Red Flags, and Sourcing Meaningful Feedback (Ft. Ben Gogos, Growth Marketer)
💬 "And that’s how you turn a mediocre customer into a diehard fan for life" 💬
Today Evan Bryce is joined by Growth Marketer, Ben Gogos. As part of the Hey Bud Skincare team — Australia's #1 Hemp Skincare Brand — Ben is always on the nose of trends and growth tactics.
In this jam-packed chat, the boys talk about NPS scores, how to improve customer service, clever feedback tactics, how to quantify the customer experience, red flags that businesses should avoid, and how to minimise distractions with Deep Work.
Want to join the discussion? Message Evan or Ben on LinkedIn.
Go back and listen to Ben and Evan’s last chat about Supercharging Word of Mouth
[Interested in Hey Bud? Go back and listen to Episode #17 with Hey Bud Skincare co-founders Ollie and Alex, who went from 0 to $10 million in less than 3 years.]
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By Evan Bryce Riddle
5
33 ratings
💬 "And that’s how you turn a mediocre customer into a diehard fan for life" 💬
Today Evan Bryce is joined by Growth Marketer, Ben Gogos. As part of the Hey Bud Skincare team — Australia's #1 Hemp Skincare Brand — Ben is always on the nose of trends and growth tactics.
In this jam-packed chat, the boys talk about NPS scores, how to improve customer service, clever feedback tactics, how to quantify the customer experience, red flags that businesses should avoid, and how to minimise distractions with Deep Work.
Want to join the discussion? Message Evan or Ben on LinkedIn.
Go back and listen to Ben and Evan’s last chat about Supercharging Word of Mouth
[Interested in Hey Bud? Go back and listen to Episode #17 with Hey Bud Skincare co-founders Ollie and Alex, who went from 0 to $10 million in less than 3 years.]