People have gotten used to working remotely - but are still struggling with too many meetings & too many messages. Async has become really popular this year - but I'm not sure async is the answer. I think we need to change how we work: rethink meetings, rethink workflows, slow down, be more intentional, think about our information management. Jurgen's "unfix" model. The use and purpose of the office has changed/evolved. I get many companies who tried to mandate people - but it didn't work. Now, people are resolved to figuring out how to make this hybrid/remote-first way of working.