<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 7 Topic: Managing Performance Issues Hilary Dudek tells me how she likes to coach for positive behaviours, rather than rely on metrics to measure performance.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 7 Topic: Managing Performance Issues Hilary Dudek tells me how she likes to coach for positive behaviours, rather than rely on metrics to measure performance. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 7 Topic: Managing Performance Issues Hilary Dudek tells me how she likes to coach for positive behaviours, rather than rely on metrics to measure performance.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

32: Managing Performance Issues with Hilary Dudek

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

Business

Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Share 32: Managing Performance Issues with Hilary Dudek

Sign up to save your podcasts

32: Managing Performance Issues with Hilary Dudek

32: Managing Performance Issues with Hilary Dudek