<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms">Send us a text</a>Week 7 Topic: Managing Performance Issues Josh Magsam joins me to talk about clarity in performance management.<a rel="payment" href="https://www.patreon.com/user?u=28654526">Support the show</a>

Send us a text Week 7 Topic: Managing Performance Issues Josh Magsam joins me to talk about clarity in performance management. Support the show

<a href="https://www.buzzsprout.com/twilio/text_messages/786260/open_sms" rel="noopener noreferrer">Send us a text</a>Week 7 Topic: Managing Performance Issues Josh Magsam joins me to talk about clarity in performance management.<a href="https://www.patreon.com/user?u=28654526" rel="noopener noreferrer">Support the show</a>

33: Managing Performance Issues with Josh Magsam

<div>Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.</div>

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Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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33: Managing Performance Issues with Josh Magsam

33: Managing Performance Issues with Josh Magsam