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33: Master Body Waxing With These High Level Tips
If you're looking to take your waxing skills to the next level, then education is key. Take a listen as I interview Maxine Drake, business coach and Cat Giaconn, sugaring specialist on 3 key points that can help you grow your skills as a waxing specialist.
Want to know more about our Skincare products and how they can change your skin? Take my FREE skincare quiz at www.elizabethsteffen.com
Want a FREE copy of my book Filter Free & Flawless? https://www.elizabethsteffen.com/products/filter-free-flawless-book-1
[00:00 - 06:57] Introduction and Education
- Overview of the podcast and its purpose.
- Introduction of guests Cat and Maxine.
- Discussion of Brazilian waxing business growth strategies.
- Importance of continued education and hands-on training.
[06:58 - 17:13] Customer Service and Client Experience
- Impact of excellent customer service on business success.
- Professionalism through uniforms and client follow-ups.
- Making clients comfortable and providing personalized care.
[17:14 - 21:45] Marketing and Client Retention
- Effective marketing for attracting and keeping clients.
- Utilizing handwritten notes and personalized communication.
- Focusing on value rather than discounts for long-term success.
[21:46 - 30:20] Final Insights and Business Growth
- Power of individualized customer service and engagement.
- Recap of education, customer service, and marketing strategies.
- Encouragement to implement key takeaways and training opportunities.
Key Quote "Retention is cheaper than acquisition—take care of your existing clients first." – Liz Steffen
SPONSORSHIP This podcast is brought to you by Vanilla Sugar Face & Body. If you want to build self-confidence with innovative solutions and feel comfortable in your own skin visit https://www.vanillasugarfaceandbody.com
Let's get connected!
Instagram: @vanillasugarfaceandbody
Facebook: @vanillasugarfaceandbody
Email: [email protected]
You can find Liz on Instagram and Visit her website https://www.elizabethsteffen.com
LEAVE A REVIEW + and SHARE this episode with someone who is passionate about Beauty and Health. Listen to previous episodes on Spotify, Stitcher, or iTunes.
View all episodes
By Elizabeth SteffenIf you're looking to take your waxing skills to the next level, then education is key. Take a listen as I interview Maxine Drake, business coach and Cat Giaconn, sugaring specialist on 3 key points that can help you grow your skills as a waxing specialist.
Want to know more about our Skincare products and how they can change your skin? Take my FREE skincare quiz at www.elizabethsteffen.com
Want a FREE copy of my book Filter Free & Flawless? https://www.elizabethsteffen.com/products/filter-free-flawless-book-1
[00:00 - 06:57] Introduction and Education
- Overview of the podcast and its purpose.
- Introduction of guests Cat and Maxine.
- Discussion of Brazilian waxing business growth strategies.
- Importance of continued education and hands-on training.
[06:58 - 17:13] Customer Service and Client Experience
- Impact of excellent customer service on business success.
- Professionalism through uniforms and client follow-ups.
- Making clients comfortable and providing personalized care.
[17:14 - 21:45] Marketing and Client Retention
- Effective marketing for attracting and keeping clients.
- Utilizing handwritten notes and personalized communication.
- Focusing on value rather than discounts for long-term success.
[21:46 - 30:20] Final Insights and Business Growth
- Power of individualized customer service and engagement.
- Recap of education, customer service, and marketing strategies.
- Encouragement to implement key takeaways and training opportunities.
Key Quote "Retention is cheaper than acquisition—take care of your existing clients first." – Liz Steffen
SPONSORSHIP This podcast is brought to you by Vanilla Sugar Face & Body. If you want to build self-confidence with innovative solutions and feel comfortable in your own skin visit https://www.vanillasugarfaceandbody.com
Let's get connected!
Instagram: @vanillasugarfaceandbody
Facebook: @vanillasugarfaceandbody
Email: [email protected]
You can find Liz on Instagram and Visit her website https://www.elizabethsteffen.com
LEAVE A REVIEW + and SHARE this episode with someone who is passionate about Beauty and Health. Listen to previous episodes on Spotify, Stitcher, or iTunes.