The Innovation Meets Leadership Podcast

33. The Generosity Mindset with John Ray

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How can shifting your mindset about pricing transform your business and unlock greater value for your clients?

In this episode, John Ray dives into the challenges service providers face when it comes to pricing and value creation. They explore how a mindset shift can help professionals, from consultants to attorneys, understand and communicate their value better, avoid common pricing pitfalls, and confidently present their services. John shares insights from his book, The Generosity Mindset, explaining how generosity and value-based pricing can empower businesses to succeed. Whether you're just starting out or looking to refine your pricing strategies, this episode is full of actionable advice.

[00:01 - 05:29] Welcome and Introduction

  • Introduction to John Ray and his work with service professionals
  • John's expertise in pricing and business development
  • Highlighting his national bestseller, The Generosity Mindset

    • [05:30 - 10:15] Why Pricing is Often Misunderstood

    • The scarcity of pricing education in business schools
    • The common mindset issues around pricing for service providers
    • The emotional barriers that prevent correct pricing decisions

      • [10:16 - 15:48] The Generosity Mindset and Its Impact on Pricing

      • The "Mother Teresa syndrome" and its negative impact on business
      • The importance of focusing on the value to clients
      • Understanding and aligning client perceptions of value

        • [15:49 - 20:33] Redefining Value Beyond Tangible Deliverables

        • Differentiating between tangible and intangible value
        • The ripple effect of the value created for clients
        • Encouraging clients to dream bigger with their savings and profits

          • [20:34 - 26:57] Self-Confidence as a Key to Business Success

          • The connection between self-confidence and successful business negotiations
          • How to bring clients along in the pricing journey
          • Understanding that pricing is a marketing signal for value

            • Quotes:

            "You create more value than you believe yourself." - John Ray


            "If you price too low, you’re signaling inferiority, even if the quality of your work says otherwise." - John Ray


            Connect with John:

            LinkedIn: https://www.linkedin.com/in/johnray1

            Book: https://www.amazon.com/Generosity-Mindset-Journey-Business-Confidence-ebook/dp/B0CPJZBHC2

            LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.


            Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co


            These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.

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            The Innovation Meets Leadership PodcastBy Natalie Born
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