Sign up to save your podcasts
Or
Share #340 Hire a virtual assistant (for your existing day job)
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
#340 Hire a virtual assistant (for your existing day job)
Hire a virtual assistant
(for your existing day job)
Preparing to Hire a virtual assistant
Measure before you Hire
Before you hire a virtual assistant, use an app like toggl.com to measure your time usage
Be realistic and ruthlessly honest!
Define outcomes!
Business as a whole
Next year
Next ¼
How this tasks feeds those goals - or whether it does actually not contribute to desired goals
Eliminate before you delegate!
If you wouldn’t be willing to pay someone $4 (£3.20) per hour to do a job, why are you doing it at all?
Before you hire a virtual assistant, ask: Does this task need doing?
If it does, can you make it more efficient?
Typical you can hire a virtual assistant to perform
Finances
Be VERY VERY clear exactly what purpose accounts fulfil
Corporate tax return
Companies house
VAT quarterly UK
Management accounting
Gross profit for product
Management accounts.
Also clarify EXACTLY what records you need and what you DON’T need.
Typical tasks
Take receipts photo and upload then VA’s job is to assign to a Xero transaction - category and cost centre. But the feed uploads the transactions - about 40 a month - scan for duplicates
How many hours- 8 hours for 2 months’ worth - feels intuitive
Possible other tasks
Sales
Outbound calls - need training - good ROI with right person.
Inbound calls. Again need training but good ROI with right person.
Emails
Inbound and outbound X a day
Customer service?
Sales enquiries - survey or email
Research
This is an EXCELLENT test task.
It will do little harm to the business if done badly (usually).
Done well, it should help you get to tasks you keep putting off that could grow the business.
Websites
Amendments for website - web developers will usually do a way quicker job that you unless you have web dev expertise.
Receivables
Chasing up late payers - another great way to get an ROI
Put together a “bundle” of tasks
Scan the business for other outsourceable tasks to get to a bundle of 10 hours a week
Super-competent admin - head screwed on.
Where to hire a virtual assistant from
Freeeup.com
(Affiliate link)
Use American or Philippino - think about timezones
America (lower 48) -8 to -5 hours behind UK
Philippines 7 hours ahead
Fiverr.com
Good for micro tasks - another good way to test potential hires.
Upwork
Good for hiring for specific projects.
I've found good Eastern Europeans here (Serbia, Romania for example)
Clarify what kind of virtual assistant you're needing to hire
Criteria
Personality type
Eg fast learner
Articulate
Able to manage upwards (esp in Philippines this is important)
(e.g., if you ask something dumb, they will question "Did you mean that?")
Skill sets
Experience
Selection
Review
Look at CV/background
Ratings on Upwork/Fiverr
Interview
Get a feel for:
Quick on uptake
Level of spoken English
Ability to think on feet
Hire 3 people for a project or even a task- set Test tasks
Test
Research is really great first task
Book keeping is okay if you give small amount and check
CRM - onboard and train first
QUICK ACTIONS YOU CAN TAKE NOW
Action 1 capture and clarify tasks
What needs doing?
View all episodes
By Michael Veazey
4.5
2626 ratings
Hire a virtual assistant
(for your existing day job)
Preparing to Hire a virtual assistant
Measure before you Hire
Before you hire a virtual assistant, use an app like toggl.com to measure your time usage
Be realistic and ruthlessly honest!
Define outcomes!
Business as a whole
Next year
Next ¼
How this tasks feeds those goals - or whether it does actually not contribute to desired goals
Eliminate before you delegate!
If you wouldn’t be willing to pay someone $4 (£3.20) per hour to do a job, why are you doing it at all?
Before you hire a virtual assistant, ask: Does this task need doing?
If it does, can you make it more efficient?
Typical you can hire a virtual assistant to perform
Finances
Be VERY VERY clear exactly what purpose accounts fulfil
Corporate tax return
Companies house
VAT quarterly UK
Management accounting
Gross profit for product
Management accounts.
Also clarify EXACTLY what records you need and what you DON’T need.
Typical tasks
Take receipts photo and upload then VA’s job is to assign to a Xero transaction - category and cost centre. But the feed uploads the transactions - about 40 a month - scan for duplicates
How many hours- 8 hours for 2 months’ worth - feels intuitive
Possible other tasks
Sales
Outbound calls - need training - good ROI with right person.
Inbound calls. Again need training but good ROI with right person.
Emails
Inbound and outbound X a day
Customer service?
Sales enquiries - survey or email
Research
This is an EXCELLENT test task.
It will do little harm to the business if done badly (usually).
Done well, it should help you get to tasks you keep putting off that could grow the business.
Websites
Amendments for website - web developers will usually do a way quicker job that you unless you have web dev expertise.
Receivables
Chasing up late payers - another great way to get an ROI
Put together a “bundle” of tasks
Scan the business for other outsourceable tasks to get to a bundle of 10 hours a week
Super-competent admin - head screwed on.
Where to hire a virtual assistant from
Freeeup.com
(Affiliate link)
Use American or Philippino - think about timezones
America (lower 48) -8 to -5 hours behind UK
Philippines 7 hours ahead
Fiverr.com
Good for micro tasks - another good way to test potential hires.
Upwork
Good for hiring for specific projects.
I've found good Eastern Europeans here (Serbia, Romania for example)
Clarify what kind of virtual assistant you're needing to hire
Criteria
Personality type
Eg fast learner
Articulate
Able to manage upwards (esp in Philippines this is important)
(e.g., if you ask something dumb, they will question "Did you mean that?")
Skill sets
Experience
Selection
Review
Look at CV/background
Ratings on Upwork/Fiverr
Interview
Get a feel for:
Quick on uptake
Level of spoken English
Ability to think on feet
Hire 3 people for a project or even a task- set Test tasks
Test
Research is really great first task
Book keeping is okay if you give small amount and check
CRM - onboard and train first
QUICK ACTIONS YOU CAN TAKE NOW
Action 1 capture and clarify tasks
What needs doing?
More shows like Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.
View all
Influencer Confidential
19 Listeners
eCom Insights for Sellers on Amazon, Shopify, eBay and Walmart
4 Listeners
As A Creator - Interviews with Content Creators
6 Listeners