<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Week 7 Topic: Managing Performance Issues Simone Secci returns to talk about the particular challenges involved in the performance of outsourced teams.<a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Week 7 Topic: Managing Performance Issues Simone Secci returns to talk about the particular challenges involved in the performance of outsourced teams. Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Week 7 Topic: Managing Performance Issues Simone Secci returns to talk about the particular challenges involved in the performance of outsourced teams.<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

35: Managing Performance Issues with Simone Secci

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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35: Managing Performance Issues with Simone Secci

35: Managing Performance Issues with Simone Secci