Join Sammy Warrayat and Jerry Fu as they discuss how to come up with conflict resolutions. Jerry is a leadership coach working with Asian-American professionals. In this episode, he shares tips on sorting things out when conflicts arise.

Set Boundaries

There is such a thing as unhealthy conflict, according to Jerry. It is when expectations are not met that consequences must be enforced. For example, a person whose tardiness is habitual must be given sanctions to break the habit. Jerry says that when no consequence is given, that person will lose respect for the leader. On the other hand, there is a healthy conflict that when something comes up, the people involved fix it quickly, which makes it feel like the conflict was never there in the first place. Jerry emphasizes the importance of setting boundaries, especially with conflicts, because it will be the defining point of the relationship. Nice people are often taken advantage of for not giving a consequence; that is why ironing things out is a must. It sets the boundary that the habit should be stopped. Conflict is always involved in a healthy relationship, but the difference is that it can be dealt with in a way that allows people to be honest without being disrespectful.

Resolving Conflict

Conflicts are not the same and differ depending on circumstances. Despite this, Jerry has developed a general approach to dealing with any conflict regardless of the situation, summarized into four Cs: shut the comfort, get curious, collaborate, and find closure. 

About Jerry Fu:

Jerry Fu is a leadership coach. He works with Asian-American professionals on their careers and life journeys. He focuses on resolving clients’ conflicts at work, in culture, and within themselves. His services include one-on-one coaching, group workshops, and keynote presentations.

Jerry completed the CoachRice Leadership Certificate Program in the spring of 2020. He is an ICF-certified coach and certified talent optimization consultant with Predictive Index.

Outline of the Episode:

[02:47] Jerry’s journey to becoming a conflict resolution coach

[06:23] Not so good aspects in terms of culture that need to be unlearned

[10:35] Why boundaries must be set when it comes to resolving conflicts

[12:44] The process of how to resolve conflicts

[17:14] Address issues across different types of people

[21:27] Sponsor advertisements

[23:52] How to say something without being defensive

[26:14] Conflict resolution in social media

[28:53] Jerry’s way of coaching based on factors that concern conflict resolution

[31:06] Common mistakes people fall into when trying to resolve conflicts

[34:19] Conflict resolution in the workspace setting

[39:35] Jerry’s books, podcasts, and video recommendations

Connect with Jerry:

Website: https://www.adaptingleaders.com/

LinkedIn: https://www.linkedin.com/in/jerry-fu-pharmd-acc-53710187/

Connect with Sammy!

Website: https://financezilla.net/

Instagram: https://www.instagram.com/financezilla/

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