How can veterinary staff ensure that pet parents are more educated and engaged in the exam room? This week, Shawn & Ivan chat with Peter Alberti of Inulogica about how passively sharing information about pet health creates opportunities for discussion. Peter recommends Good to Great by Jim Collins (amzn.to/38I5KWr) and How Great Leaders Inspire Action by Simon Sinek (bit.ly/2IGGXHI). Learn more about Peter at inulogica.com.