In this episode Erin and Magali hop on another soft skills soap box to talk about the importance of communication in the workplace. From how you start an email to how you go about addressing difficult conversations… all components factor into building positive professional relationships.

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Circumstance View Article:

Friman, P. C. (2021). There is no such thing as a bad boy: The Circumstances View of problem behavior. Journal of Applied Behavior Analysis, 54(2), 636-653.