<a target="_blank" href="https://www.buzzsprout.com/786260/fan_mail/new">Send us Fan Mail</a>Week 8 Topic: Looking Beyond the Numbers Natalie Ruhl returns to tell how she looks for bigger impact from her team than just ticket metrics.<a rel="payment" href="https://www.buzzsprout.com/786260/support">Support the show</a>

Send us Fan Mail Week 8 Topic: Looking Beyond the Numbers Natalie Ruhl returns to tell how she looks for bigger impact from her team than just ticket metrics. Support the show

<a href="https://www.buzzsprout.com/786260/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Week 8 Topic: Looking Beyond the Numbers Natalie Ruhl returns to tell how she looks for bigger impact from her team than just ticket metrics.<a href="https://www.buzzsprout.com/786260/support" rel="noopener noreferrer">Support the show</a>

37: Looking Beyond the Numbers with Natalie Ruhl

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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Technology

Management

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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37: Looking Beyond the Numbers with Natalie Ruhl

37: Looking Beyond the Numbers with Natalie Ruhl