On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.

News stories covered in this episode:

Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029 https://www.cxtoday.com/contact-center/agentic-ai-gartner-predicts-80-of-customer-problems-solved-without-human-help-by-2029/

Grok Is Rebelling Against Elon Musk, Daring Him to Shut It Down Grok Is Rebelling Against Elon Musk, Daring Him to Shut It Down

As generative AI becomes more sophisticated, it’s harder to distinguish the real from the deepfake https://theconversation.com/as-generative-ai-becomes-more-sophisticated-its-harder-to-distinguish-the-real-from-the-deepfake-225768

Trump’s AI Czar David Sacks Is Reshaping US Tech — For Better or Worse https://www.vktr.com/ai-news/trumps-ai-czar-david-sacks-is-reshaping-us-tech-for-better-or-worse

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