Today’s guest, Mark Evans, has had an impressive IT career to date. He has overseen digital transformation projects from a range of organisations and institutions, including the government’s DVLA, and has completed his MBA. He joined Hodge Bank as the Chief Technology Officer in 2016, which at the time had very little digital presence. 

As it’s clear in this interview, Mark loves a challenge. Tune in to find out more about how the bank serves its customers (and staff) digitally. We also discuss the Government Digital Service, the London wage threat, allocating your resources in-house versus outsourcing, graduate schemes – and having itchy feet. 

Talking Points

• His MBA studies (07:48)
• The in-house digital transformation amongst the government departments (10:46)
• Digitising the DVLA (12:52)
• On bringing in-house versus outsourcing agency capabilities (15:20)
• Hodge Bank “playing a part in the FinTech revolution” (22:12)
• Having an employee value proposition (23:47)
• The biggest challenge with growing and retaining a team (25:28)
• The sustainability agenda at Hodge Bank (35:49)
• The future of open architecture and banking (38:19)
• The key attributes needed to be a successful CTO (42:21)
• Mark’s advice to people starting out with their careers in technology (44:30)

Links

• Hodge Bank
• Sustainability at Hodge
• Yamini Rangan – Chief Customer Officer, HubSpot
• Yoello
• ‘The Black Swan’ by ​​Nassim Nicholas Taleb
• ‘Skin the in the Game’ by Nassim Nicholas Taleb

https://www.bedigitaluk.com/